Focusing on the Peer Workforce, Recovery Measures and Bottom-line Impact

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Instructor: Roy Starks, MA; Steve Miccio
Length: 60 Minutes
Opens: April 5, 2018
Closes: August 31, 2024


How a recovery focus and a peer workforce improve your bottom line and the value of your services.  The Mental Health Center of Denver is the national center of excellence for recovery focused community mental health, and Roy Starks has been part of this work for the past twenty-eight years. PEOPLe, Inc., of which Steve Miccio is CEO, has been instrumental in helping people transition from hospitalization and/or avoid expensive emergency department and in-patient stays through the help of staff with lived experience.  Both programs demonstrate that recovery focused work is better for the people we serve and also cost effective.  Roy and Steve currently serving as Chair and Chair Elect of the Psychiatric Rehabilitation Association.  Both presenters have extensive experience in directing programs as well as experience in consultation and training for others.  This course is directed to practitioners and administrators who are interested in learning more about reducing cost while improving outcomes for the people we serve.

Date Recorded: May 30, 2017

Learning Objectives

  • Discuss practical information from a large urban community mental health center which has implemented recovery transformation.
  • Explain how training non-licensed staff in the recovery model reduces cost and improves outcomes.
  • Explain the value of the PRA certification program.
  • Reduce hospitalizations and other expensive services by employing staff with lived experience.
  • Explain how peer specialists can be valuable in two very different settings, a community mental health center and a stand alone provider.


  • Intermediate

Course Completion Requirements

In order to complete this course, participants must view the presentation, successfully pass a post-test, and submit an online evaluation.  Upon completion, CE Certificates will be available to print directly from the site.

Registration and Refund Policy

Please click below to register for the course.  The cost of registration $35 for PRA members and $55 for nonmembers.  If your employer is a PRA organizational member with access to reduced rates, you will see that price in the cart.

Your purchase is final.  If you believe you are eligible for a rate you do not see in the cart, DO NOT complete your purchase; instead, please email for assistance.


Roy Starks

Roy Starks is currently the Vice President of Rehabilitation and Reaching Recovery at the Mental Health Center of Denver, and the immediate Past Chair of PRA.

Steve Miccio

Steve Miccio is the CEO of PEOPLe, Inc, and the Chair  of PRA.

Continuing Education Information

The Academy of Psychiatric Rehabilitation and Recovery, provider #1975, is approved by the Psychiatric Rehabilitation Association (PRA) to provide continuing education to Certified Psychiatric Rehabilitation Practitioners (CPRPs) and CPRP candidates.

This activity is approved for a maximum of 1.0 contact hours of continuing education in psychiatric rehabilitation and recovery in the following CPRP Focus Domain(s): VI: Systems Competencies.  CPRPs and CPRP candidates should only claim credit commensurate with their participation in the activity.